This website is run by Leicester City Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • navigating using just a keyboard may be difficult
  • you can not modify the line height or spacing of text

What to do if you can’t access parts of this website

If you need information on this website in a different format please contact:

We will consider your request and get back to you soon.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, contact The Web Management Team at

This website is not within the scope of the accessibility regulations

As this website is an archive, is no longer updated and is not used for service provision, we believe it is out of scope of the accessibility regulations. However, we are still committed to improving the accessibility of this website.

Technical information about this website’s accessibility

This website is only partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

The website is inaccessible because:

  • some text and links have low colour contrast. This doesn’t meet WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
  • the search box doesn’t have a visible focus state. This doesn’t meet WCAG 2.1 success criterion 2.4.7 Focus Visible.
  • there are links identified by colour. This doesn’t meet WCAG 2.1 success criterion 1.4.1 Use of Colour.
  • some embedded YouTube videos do not have titles or transcripts. This doesn’t meet WCAG 2.1 success criterions 4.1.2 Name, Role, Value. There is also HTML used to format content on the video pages. This doesn’t meet WCAG 2.1 success criterion 1.3.1 Info and Relationships.
  • some images and image links are missing Alt Text. This doesn’t meet WCAG 2.1 success criterion 1.1.1 Non-text Content and 2.4.4 Link Purpose
  • some link text is used for multiple destinations and some adjacent links are used for the same destination. This doesn’t meet WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context) and 1.1.1 Non-text Content.

How we test this website

The Web Management Team perform internal testing and act upon user feedback when we receive it.

What we are doing to improve accessibility

We will be working to make improvements to this website soon.

This statement was prepared on 27/07/2020 by the Web Management Team.  
It was last updated on 27/07/2020.